I moved a month ago, so why am I still receiving a bill from the city?

How do I know if my bill is accurate?

Can you shut off my electricity for nonpayment during extreme temperatures?

If my electricity is shut off for nonpayment, and the city office is already closed for the day, do I have to remain without electricity through the night?

Does the city have an even pay plan?

Does the city make any special pay arrangements in times of emergency?

The bill I just received doesn't reflect the payment I made a week ago. Why does it show this previous balance?

Does the City accept payment over the phone with a debit/credit card?